Priorities of Listening Research 1 EXECUTIVE SUMMARY Listening is a multidimensional construct, and its processes and effects have been studied by various disciplines. One challenge to studying listening is that the processes involved in listening are primarily cognitive, yet listening is perceived behaviorally (L. Janusik, 2007; Witkin, 1990).
However, research shows that the average person listens at only about 25% efficiency. 2 While most people agree that listening effectively is a very important skill, most people don't feel a strong need to improve their own skill level. 3. Why Effective Listening Matters To a large degree, effective leadership is effective listening.
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What Great Listeners Actually Do.. research will help by providing a new perspective on listening. We hope those who labor under an illusion of superiority about their listening skills will.
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Active listening involves holding eye contact, nodding, having good posture, and mirroring the speaker’s body language to show genuine interest in what they're saying.In addition to these nonverbal cues, you must also allow the speaker to finish their thought in its entirety. Reflection is the repeating and paraphrasing of what the speaker has said to show that you truly understand what they.
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